References · Case Study
Topic: Topcart Managed Print Services (Topcart Comfort)
By switching to Topcart’s Managed Print Services concept, we have achieved cost savings of more than 30%
Storopack is a leading manufacturer of transport and protective packaging, with 60 locations worldwide and approximately 2,400 employees in total. At its headquarters in Metzingen and at 15 other locations in Germany, France, Belgium and Spain, Storopack has been using Topcart’s Managed Print Services concept for around 20 years. Mr. Etz, Project Manager at Storopack, talks about working with Topcart.
“Costs have fallen and work has become more efficient.”
“In 2003, we began looking for a provider that could offer us an alternative to the cost-per-page model and external service providers. Until then, we had always taken care of ensuring that our existing fleet of printers and copiers functioned properly ourselves. However, we no longer wanted to do that. Our goal was to find a partner who would take complete care of our steadily growing fleet, including technical service – both at our head office and at our other locations. As it happened, Topcart contacted us at that time.”
“Topcart analysed our situation at the time in precise business terms. Our contact person was in constant, close communication with us in order to develop a solution that was genuinely tailored to us and our requirements. Following the manufacturer-independent and individually conducted needs analysis, we decided on Topcart’s Managed Print Services solution – a usage-based all-inclusive service concept.”
“By switching to Topcart’s Managed Print Services concept (Topcart Comfort), we have achieved cost savings of more than 30%. In addition, a technician is available to us whenever needed – throughout Europe. This results in significant time savings in our day-to-day operations. And if repairing a device ever becomes uneconomical, Topcart provides us with a new device in the same price category free of charge, which becomes our property immediately. For more than 20 years now, we have found a truly reliable partner for our fleet in Topcart. Our contact person always has an open ear for our concerns and always finds a solution for changing conditions.”
Working together
Philipp Mayer
Key Account Manager for Managed Print Services
It is important to me that we focus on your actual requirements—not follow a one-size-fits-all approach. I will advise you independently on your entire device fleet, regardless of whether you want to buy, rent or lease.
