References · Case Study
Topic: Topcart Managed Print Services (Topcart Comfort)
The simple handling, the quality of the products, the technical service and the personal support truly make up the perfect all-inclusive package for us!
editho GmbH is a service provider for office coffee services, vending concepts and water systems. As a service provider in the coffee segment, its focus is on supplying offices, administrations and public facilities with coffee, coffee machines and speciality vending machines.
“In 2011, we began looking for a partner who could help us achieve our goal of increasing efficiency in the administration and use of our printing equipment. Above all, it was important to us to have comprehensive, high-quality service that meets our needs while remaining flexible.”
“During our search, we found Topcart GmbH, whose Managed Print Services concept offered exactly what we were looking for. When the contract was signed, our entire fleet of devices was covered by a full warranty. As part of this process, uneconomical devices were also replaced with new ones. This meant that we not only had a much more efficient printer fleet, but also did not have to worry about anything. Setup and installation were handled by Topcart technicians, who also visit us free of charge whenever service is required, ensuring that our productivity is always maintained. We can focus entirely on our regular work! The billing model is also particularly appealing to us: there are no conventional per-page prices or monthly flat rates, and therefore no minimum purchase quantities or unexpected additional charges. We only pay for what we actually print on paper. This allows us not only to plan our budget precisely, but also to benefit from a concept that is genuinely tailored to our consumption. I can conveniently order our supplies from the Topcart online shop. The simple handling, the quality of the products, the technical service and the personal support truly make up the perfect all-inclusive package for us!”
Working together
Philipp Mayer
Key Account Manager for Managed Print Services
It is important to me that we focus on your actual requirements—not follow a one-size-fits-all approach. I will advise you independently on your entire device fleet, regardless of whether you want to buy, rent or lease.
