About us

A premium partner for everything related to printing, who truly thinks ahead and has been since 1993.

Topcart is a manufacturer-independent premium service provider for print and software solutions – based in Wiesbaden, serving companies throughout Germany and Europe.

WIESBADEN

Headquarters

DE + EU

in operation

100 %

independent of manufacturers

Software Specialist
Certified Partner
Persönlicher Ansprechpartner

Who we are

Specialized in one thing for decades: worry-free printing.

We take care of your company’s entire print and document management – from selecting devices to service, consumables and software. Because we are not tied to any manufacturer, we always recommend what is most economical for our customers and best suited to their requirements.

Our aim: predictable costs, less effort for your IT department and a personal contact who truly knows you and your business. Premium is not just a phrase to us; it is the way we work.

Get to know Topcart
Wolf Mayer

Wolf Mayer

A word from our Managing Director

We have made it our mission to ensure that our customers ideally no longer need to worry about their printers at all – they should run reliably and, ideally, optimise processes as well. To achieve this, we offer smart and simple solutions that demonstrably save our customers time and money.

History

Our journey so far in milestones.

  1. 1993

    Foundation

    The beginning of our journey as an independent premium service provider with headquarters in Wiesbaden, Germany.

  2. 2006

    All-Inclusive Concept

    Introduction of our “complete all-round package” – printing at a predictable price with reliable service (Topcart Comfort).

  3. 2016

    TC CARL

    Launch of our own independent Printer Management solution for managing the entire printer landscape.

  4. Today

    Germany & EU

    From the very beginning, we have supported companies throughout Germany and in other EU countries with our services.

Philosophy

Three principles you can rely on at Topcart.

Our approach is simple: honest advice instead of sales pressure, predictable costs instead of surprises, and a contact person who truly knows you and your requirements.

Independent of manufacturers

We do not sell you a brand; we provide the best and most suitable solution for your company and your actual requirements.

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All-inclusive

With us, you receive a complete package for your printers – toner, service, spare parts, replacement devices and management tools. Predictable pricing, no hidden costs.

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Personal & Reliable

Dedicated contacts, no hotline or AI on the phone. Including support and service at your location.

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References

Customers who work with Topcart

  • As part of modernizing our printer management, we introduced new printers and multifunction devices as well as a central software solution together with Topcart. The implementation covered the entire project lifecycle – from planning, installation and configuration through to user training and ongoing support during operation.

    Bauwens Construction GmbH & Co. KG

  • The collaboration is always pleasant, characterized by friendliness, reliability and a high degree of professionalism. The fair, transparent and comprehensible price-performance ratio deserves particular mention, further underscoring the partnership-based collaboration.

    Roth Verwaltungs-GmbH

  • Throughout our entire collaboration, we have come to know Topcart as an extremely reliable, competent and solution-oriented partner. Enquiries are processed promptly, and even when faced with short-term challenges, the response is always flexible and professional.

    Krankenhaus Märkisch-Oderland GmbH

  • We particularly appreciate the consistently high level of service, especially the fast and reliable support, as well as the quality of the products delivered.

    Deutsches Pelletinstitut GmbH

  • We particularly appreciate the reliable support, the fast delivery of consumables such as toner, and the prompt, professional repair of devices. In the event of a problem, a quick phone call or email is all it takes, and we always receive friendly and professional assistance.

    GAAC Commerz GmbH

  • The fair concept for purchasing toner cartridges impressed us just as much as the smooth delivery of devices to our locations. Based on our very positive experience with Topcart, we will replace our remaining devices, which are currently still rented from another provider, with Topcart devices.

    PROTEC Planungsgesellschaft mbH

  • The collaboration was consistently carried out to our utmost satisfaction. The high quality of service, transparent communication and the flexibility of Topcart GmbH in reliably implementing even short-notice requirements are particularly noteworthy.

    Peter Jensen GmbH

  • The business relationship is characterized by consistently reliable, smooth and professional service. Inquiries are always answered promptly, courteously and competently, ensuring that you feel very well looked after at all times.

    M&W Messe und Wohndesign GmbH

  • From advising us on selecting the new printer and setting it up to providing ongoing support. Personal contact was always friendly and competent. We always felt we were in good hands and can recommend working with Topcart without reservation.

    Elite Krankenfahrdienst Emscher-Lippe

  • Working with Topcart GmbH has made a significant contribution to making our internal procurement and service processes in the area of print and document management more efficient. The services offered are impressive both in terms of cost-effectiveness and sustainability.

    Incoatec GmbH

  • Even before we began working together, we were experiencing problems with several printers, which Topcart successfully resolved. Repairs and the replacement of defective devices have always been carried out quickly, reliably and without complications.

    Bayrak Technik GmbH

  • All services were always performed to our complete satisfaction. Even in the event of defective printers, the replacement process was always smooth and uncomplicated—the devices were quickly replaced with new ones without any difficulties.

    Autohaus Englhart GmbH

Read more references & case studies

Facts & figures

Topcart at a glance

1500 +

customers served

30000 +

devices supported

20 +

documented case studies

MON – FRI

in operation from 8 a.m. to 5 p.m.

Strong partners

We work with the leading manufacturers

People at Topcart

Your team behind our solutions & services

Topcart is backed by people you can reach personally – from consulting and sales to on-site service. Dedicated contacts instead of an anonymous hotline or AI.

Wolf Mayer

Wolf Mayer

Management

Philipp Mayer

Philipp Mayer

Key Account Manager

Ingrid Schlotmann

Ingrid Schlotmann

Head of Technical Customer Support

Thomas Hartmann

Thomas Hartmann

CIO & Software Consulting

Careers

Become part of the Topcart team.

Whether in field service, inside sales or service – at Topcart, we work with a simple and honest solution for our customers. Many of our employees have been with us for years, some even for more than 20 years. What makes us stand out as an employer (Kununu rating: 4.2), all open positions and information on how to apply can be found on our careers page.

Go to careers page