Our customers are Topcart’s best advertisement

Since 2018, we have been very satisfied working with Topcart. We have used the Topcart Comfort full-service solution for our HP devices. We are extremely satisfied with the performance and the concept. Whether it is ordering toner cartridges, arranging technician visits or the free replacement of old devices, Topcart has always provided excellent service. It is a concept that takes an incredible amount of work off our hands.

Since we began working with Topcart GmbH, we have not only been able to make our printer infrastructure more efficient, but also reduce costs. Their precise needs assessment helped us not only find the right devices, but also optimally integrate consumables and service offerings. We are also very satisfied with the technical support. The technicians have always responded quickly and resolved problems competently. We are very pleased with this high standard of service.

The long-standing collaboration is testament to the company’s stability and consistency. Topcart has always delivered on time, which is essential for the smooth operation of our business processes. The Topcart team is always available, responds quickly to inquiries and provides solutions precisely tailored to our needs. The quality of the services provided is consistently of the highest standard, which gives us great satisfaction as a customer.

For approximately 25 years, we have maintained a cooperative and reliable business relationship with Topcart GmbH. Throughout this long-standing collaboration, we have always been able to rely on the high quality of the products and services supplied. The toner supplied by Topcart impresses us with its reliability and achieves the page yield specified by the manufacturer without any restrictions. Topcart has proven to be a reliable partner for us, delivering outstanding quality through both its high-quality products and first-class service.

The service, quality and costs fully meet our expectations and significantly relieve the burden on our IT department. We appreciate the automatic ordering of toner, which saves a great deal of time. Delivery is always fast, and the toner is delivered directly to the department. We would also like to highlight the reliable support and fast on-site service provided by your competent employees. The savings achieved to date of more than a quarter of our annual printing costs, as well as the satisfaction of our employees, speak for themselves.

Your rapid response times and consistently transparent communication are particularly noteworthy and are a sign of true professionalism to us. Your recommendations were always well-founded and precisely tailored to our needs, which made selecting new devices considerably easier for us. Your technical support also deserves great praise: with patience and expertise, your technicians resolved even complex challenges quickly and efficiently.

We have been a customer of yours since 2010 and would like to thank you for the excellent cooperation to date. Whether it is a minor issue or the purchase of new printers/multifunction devices, Topcart has established itself as our first point of contact. Response times are phenomenal. Fast delivery of new toner, scheduling and carrying out service visits, or processing the return of empty cartridges—there is nothing to criticize.

Throughout the entire process — from the initial consultation and on-time delivery to the subsequent support — we were consistently impressed by the professionalism and dedication with which our requirements were met. Your expertise and customer-oriented service have convinced us. We are certain that we will continue to source our equipment from you in the future and look forward to our ongoing business relationship.

In our collaboration with Topcart to date, we have consistently had positive experiences. The recommendations made by the sales team regarding printing systems have always met our expectations. Delivery is punctual and reliable. We would particularly like to highlight Topcart's technical support. The team is professional and responds quickly to opened tickets. Thanks to your expertise, almost all problems have been resolved quickly and straightforwardly in the past. Any necessary technician visits are also scheduled and carried out at short notice.

For more than three years now, we have relied on your company's products and services and have since been able to establish that your forecasts regarding service, quality and costs have been and continue to be fulfilled to our complete satisfaction. We would particularly like to highlight the fast and reliable on-site service provided by your highly competent employees, as well as the straightforward order processing—whether online via your webshop or personally by telephone—and the rapid delivery to our offices. The savings achieved to date of more than one third of our annual printing costs, together with the satisfaction of our employees, speak for themselves.

Topcart GmbH impressed us with its professionalism and reliability. Its services were consistently of a high standard, and communication was seamless. The flexibility and commitment of the team deserve particular mention, as they were always committed to meeting our requirements.

Since 2005, Topcart GmbH has provided us with expert advice on all matters relating to printer technology and has supplied our organization with toner products. Fast toner delivery is guaranteed just as much as the prompt repair of defective devices.

Another milestone in our collaboration is the introduction of TC CARL for the automated management of our printer fleets. This system has proven to be extremely reliable and enables us to significantly increase efficiency through just-in-time ordering and delivery of consumables. Thanks to the simple management and maintainability of the thresholds, we can ensure that our print infrastructure operates smoothly at all times while minimizing costs and effort. Another argument in favor of our successful collaboration is the savings achieved to date of more than a quarter of our annual printing costs, which, combined with our employees’ high level of satisfaction, speak for themselves.

Topcart GmbH stands out for its short processing times and excellent value for money. Competent contacts are always available at short notice.

For some time now, we have been working successfully with Topcart in the area of toner supply and printer support. The cooperation has consistently been positive and efficient. Topcart’s unique business model deserves particular mention: Despite somewhat higher toner costs, the company handles both the maintenance and the replacement purchase of our printers. This solution is extremely cost-effective for us and clearly pays off in the long term. Response times for inquiries or problems are fast and reliable.

We received support during setup/installation, and any problems or questions are also addressed without delay. The customer portal TC CARL provides an overview of various aspects, which can be monitored and reported.

Topcart has proven to be an extremely reliable and professional partner. The quality of the products and services they offer is consistently high and meets the expectations one has of a company of this kind. I was particularly impressed by the customer service and the fast problem-solving, which have been highly satisfactory for us. The Topcart team is characterized by its expertise, commitment and excellent communication skills. They are always willing to address individual customer needs and find solutions that meet the requirements.

We would like to thank you for the good cooperation. You support our company with regard to toner and devices from Topcart. We are very satisfied with your performance. You are a competent contact who always provides us with excellent, reliable support and advice with short response times.

We would like to thank you for the pleasant and professional cooperation in the area of printing. We have been your customer for more than 4 years and have always been extremely satisfied with your performance. Communication runs smoothly, and problems are resolved quickly. Enquiries are handled reliably, efficiently and to our complete satisfaction. We greatly appreciate your expertise and commitment and look forward to continuing our successful cooperation.

We particularly appreciate the commitment and reliability of your employees, as well as our personal contact, who is always available to us and consistently works with a solution-oriented approach. I would especially like to highlight the fast response time when problems or defects arise.

As a satisfied customer, we would like to take this opportunity to sincerely thank you for our collaboration to date and to express our clear, positive feedback. From the very beginning, we have been impressed by the well-structured processes, the thoughtful service and, in particular, the excellent telephone support. We greatly value our partnership with Topcart and can recommend the service without reservation.

From the very first contact, our collaboration was straightforward, open and solution-oriented. The Topcart team supported us in making our printer and document processes significantly more efficient. We can therefore recommend Topcart with complete confidence. It is a pleasure to work with a partner who not only delivers, but also genuinely thinks ahead.

Topcart impresses us with reliable service, smooth delivery of printers and toner, and a very fast response time to questions or technical problems. We particularly appreciate the straightforward communication and solution-oriented support provided by customer service. We can recommend Topcart without reservation.

Based on these consistently positive experiences, we can recommend Topcart GmbH without reservation. We are convinced that other business partners will also benefit from the high quality and commitment of your company.