ON-SITE
We come to you and, after appropriate preparation, take care of everything directly on-site
Analysis
Consulting
Network setup
Driver installation
Print settings
Special print jobs
Scan 2 functions
Customise workflows
Implement software
etc.!
Don’t worry, we’ll take care of it!
In the printing sector, there are numerous IT tasks that present some of our customers with challenges that they are unable to overcome in-house. Sometimes they lack the manpower, sometimes the necessary know-how to get the new hardware and/or software up and running so that everything functions according to their own requirements. But don’t worry, we are happy to support you in this area as well!
Our team of professionals can look back on decades of combined experience and is constantly undergoing further training. So no topic, no task and no constellation is foreign to us. With our professional service – tailored to your circumstances and needs – we will get everything up and running for you.
Whether it’s setting up the network for your entire device fleet or several specific tasks such as creating different print jobs (letter paper, labels or from SAP applications), establishing new scan functions or just a concise consultation on which solution would be best for your company. We are there for you!
Take advantage of our IT support, as these customers for example already did:
We received very professional help. What we couldn’t get to work on our own was corrected within a very short time and now we can use our printers as we wanted.
Unfortunately, we had increasing problems with our previous provider, especially when printing from our SAP application. Topcart’s IT support analysed all the processes, discovered the errors and fixed them. We can finally print from all places and with all devices without any problems.
Our contact at Topcart referred us to the internal specialist department when it came to implementing our new devices in our network. This was done in an exemplary manner. Also our special print settings were taken over and even improved. That was a super service!
After a switch to fewer but larger multifunctional devices, we needed support for our scanning workflows. We got the right offer and not only were the new devices set up, but all the technical functions were also brought up and running. Everything went flawlessly. Thank you very much!
We look forward to meet you!
Topcart GmbH
Gustav-Stresemann-Ring 12-16
D-65189 Wiesbaden (Germany)
Phone: +49 611 949 190
Fax: +49 611 949 1919
e-Mail: info@topcart.com
Our solutions & products
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