Devices & Service

Thanks to your clear and expert recommendations, we were able to find exactly the right device for our requirements. I would also particularly like to thank your technician for the excellent support during installation – truly outstanding service!

We are extremely satisfied with Topcart's service. Deliveries have always been fast and reliable. The support team was always there when we needed them and helped us promptly and competently with any issues. We can recommend Topcart without reservation.

The straightforward and user-friendly processing of orders, combined with the fast delivery of consumables, is a significant advantage that we greatly appreciate. The rapid response to service requests has helped us minimize downtime in our company.

Your expertise and commitment have made a significant contribution to making our internal processes in the area of print management more efficient.

We greatly appreciate your fast delivery capabilities and straightforward communication. Working with you is always pleasant and professional, which noticeably simplifies the handling of our processes.

We would like to express our unreserved recommendation for Topcart GmbH, which has supported us for more than 13 years with its outstanding printer and toner delivery service.

Topcart delivers on every level! From the initial contact through ongoing support, the company demonstrates exceptional professionalism, reliability, and customer focus. I was particularly impressed by the expert consulting, which was tailored precisely to our requirements – transparent, competent, and consistently solution-oriented.

Since 2020, Topcart has been providing us with expert advice on all matters relating to our Print-Management and supplying our company with consumables. Fast delivery of toner and other supplies is just as reliable as prompt repairs of defective devices.

We have been working successfully with Topcart for several years and are consistently satisfied with the quality of the services provided. The employees are highly competent and find suitable solutions even for challenging problems. Communication is always friendly and professional.

The devices provided by Topcart fully meet our requirements. They impress us with their reliability and user-friendliness. We received competent and targeted advice even before the purchase, enabling us to select the optimal devices for our needs.

From the very beginning, you impressed us with your outstanding expertise and customer-oriented service. Our collaboration is characterized by exceptional quality. With the support of Topcart, we were able to reduce our printing costs while increasing the efficiency of our employees at the same time.

The detailed analysis of our device inventory and the measures derived from it quickly led to a noticeable increase in efficiency. Your 'Topcart Comfort' service, which provides comprehensive all-inclusive protection, clearly exceeds the standard warranty conditions for new devices. This makes your offering a genuine 'complete service package' for us.

Since the beginning of our cooperation, we have had nothing but positive experiences. The processes are always transparent, efficient and customer-focused—exactly what you would expect from a strong and competent service provider.

By automating many processes, we were able to use our resources more efficiently and relieve our employees of time-consuming tasks. We also appreciate the fast and uncomplicated delivery of consumables.

We are very satisfied with Topcart's services. We would particularly like to highlight the fast and reliable support, which provides us with competent assistance at all times and resolves problems immediately. Overall, we can recommend Topcart without reservation.

It was not only the quality of your products and the overall package associated with them that convinced us, but also the professional and consistently friendly support provided by your employees. We would particularly like to highlight the fast response times and the exceptional care taken in their work and in finding solutions.

For almost ten years, we have relied on the services provided by Topcart GmbH—and we are still very satisfied to this day. Both toner deliveries and service visits are carried out quickly and reliably. We would particularly like to highlight your consistently friendly, solution-oriented and committed approach.

The recommendations were always well considered and tailored to our requirements, which noticeably made it easier for us to make decisions on technical issues. We could also rely on expert and prompt support when it came to technical assistance. Your employees provided us with constructive support at all times.

We particularly appreciate the reliability and professional expertise with which Topcart has always handled our concerns. The services we have used, especially in the area of managing our printers, have always been carried out to our complete satisfaction.

From our initial contact through the needs analysis, preparation of the quotation, contract processing and commissioning of the devices, we have always felt well looked after by Topcart. To this day, we have never regretted our collaboration with Topcart GmbH.

We would particularly like to highlight the smooth operation and continuous development of the solutions, which consistently meet our requirements. Another major advantage is the customer service: inquiries are handled quickly, competently and with a solution-oriented approach.

Maintenance, support and troubleshooting are always handled professionally, quickly and to our utmost satisfaction. We particularly appreciate the technical expertise and the short response times both by telephone and via the Topcart online portal.

The support for our multifunction printers in Cologne and Berlin is absolutely reliable. Thanks to the on-site technician, problems are resolved quickly and without complications. We are very satisfied and can recommend working with Topcart without reservation.

Support requests are handled promptly, and any printer issues that arise are resolved professionally and courteously. Communication is straightforward and efficient.

We have been a contracted customer since 2008 and during this time have had nothing but positive experiences with Topcart. Our contacts are characterized by short response times, and on-site service is always provided promptly and to our complete satisfaction.

In the event of a malfunction, we can always rely on your competent and solution-oriented technical support. This is particularly invaluable for us and our customers in the hotel industry, where downtime is critical. Your team’s exceptionally fast response times enable us to guarantee our hotel customers an almost uninterrupted service.

We particularly appreciate your team’s dedicated, reliable and fast service, as well as Topcart’s comprehensive contract concept. In addition to technical support, this also includes all replacement and maintenance parts as well as necessary replacement devices, providing us with a reliable and efficient complete solution.

The automated and timely delivery of printer toner in particular, as well as the reliable and prompt repair of defective devices, are exemplary. Printers that could not be repaired for economic or technical reasons were promptly replaced with comparable devices at no additional cost.

Over the past few years, your support has enabled us to resolve both errors and repairs on our devices as quickly as possible. As the point of contact, I greatly appreciated the excellent communication in all situations, which was always factual, competent and friendly, even in stressful situations.

The service provided and the business relationship that followed have been impeccable. Topcart offers convincing service, friendly and competent staff, and, last but not least, a very good price-performance ratio.